Social Listening Masterclass by Patricia Fernández

Tailored Masterclass: Strategic introduction to digital market reading

Practical, focused training to understand how to read the market through real conversations.

A training session for business schools, educational programs, teams, or professional communities that want a clear and applied understanding of how real market conversations are used to detect signals, friction points, and opportunities in marketing, communication, or strategy.

What you will gain

  • A clear view of how to read the market through real conversations.

  • Understanding of which signals and patterns can be detected with this approach.

  • Frameworks and real examples to support better decisions without improvising.

  • A solid foundation to go deeper or apply the approach in other contexts.

What is covered

  • How to read real market conversations (social media, forums, reviews).

  • What to listen to, how to structure it, and what it is used for.

  • Examples of detecting signals, friction points, and narratives.

  • Strategic context reading and translation into clear learnings.

What it includes

  • Real examples and use cases.

  • Actionable ideas from minute one.

  • Live Q&A time.

Format

  • Duration: 30–90 minutes (customizable)

  • Delivery: live session (in person or online)

  • Level: strategic / professional

  • Price: personalized

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