Social Listening Masterclass by Patricia Fernández

Tailored Masterclass: Strategic introduction to digital market reading

Practical, focused training to understand how to read the market through real conversations.

A training session for business schools, educational programs, teams, or professional communities that want a clear and applied understanding of how real market conversations are used to detect signals, friction points, and opportunities in marketing, communication, or strategy.

What you will gain

  • A clear view of how to read the market through real conversations.

  • Understanding of which signals and patterns can be detected with this approach.

  • Frameworks and real examples to support better decisions without improvising.

  • A solid foundation to go deeper or apply the approach in other contexts.

What is covered

  • How to read real market conversations (social media, forums, reviews).

  • What to listen to, how to structure it, and what it is used for.

  • Examples of detecting signals, friction points, and narratives.

  • Strategic context reading and translation into clear learnings.

What it includes

  • Real examples and use cases.

  • Actionable ideas from minute one.

  • Live Q&A time.

Format

  • Duration: 30–90 minutes (customizable)

  • Delivery: live session (in person or online)

  • Level: strategic / professional

  • Price: personalized

FAQ about Masterclasses

  • No, you don’t need any prior experience. This Masterclass is designed for any professional, whether you’re just starting or you already have some basics. Everything is explained in a practical way and with real examples.

  • It depends on the group’s level and what they want to learn. The selection of tools is adapted to the audience, always prioritising accessible and useful options so you can apply Social Listening from day one.

  • The Masterclass is delivered live, either online or in person. This allows you to ask questions in real time, adapt the examples to the group and create a more practical and personalised learning experience.