Social Listening Blog
Analysis, guides and real cases
Here you’ll find analysis, practical guides and real examples to help you apply Social Listening in marketing, communication and innovation.
From free tools to advanced strategies.
AI vs Social Media Analysts: Real Limitations and Strategic Opportunities
AI speeds up Social Listening, but human judgment is still essential. Automated sentiment analysis struggles with irony, context, and real business relevance. Learn where AI adds value and where analysts remain irreplaceable.
How to Use AnswerThePublic’s New Update to Understand Consumer Intent
AnswerThePublic’s 2025 update turns the tool into a full-funnel consumer-intent radar. Instead of relying only on search autocomplete, it now unifies signals from search engines, AI model queries, social trends, and shopping intent in one dashboard, so you can track how curiosity becomes comparison, decisions, and purchases across channels.
Why Your Content Isn’t Landing (And How Social Listening Can Change Everything)
Learn why your content may not be resonating with your audience and how Social Listening can help you create more relevant ideas. Discover trends, real questions and key signals to improve your content strategy and achieve better results in digital marketing.
From gut feeling to data: how Social Listening drives product innovation
Innovation isn’t guessing, it’s listening. Social Listening helps detect real demands and turn them into products that truly connect with your audience.
From chaos to strategy: how to do Social Listening to manage a reputation crisis
A single move by a celebrity can sink your brand in minutes. With Social Listening, businesses detect crises early and respond with data, not guesswork
From meme to success story: how Chipotle used Social Listening to sell more burritos
Can a meme sell more for you? Chipotle made it happen! Thanks to Social Listening, they detected a viral conversation and turned it into a profitable business opportunity. Speed and relevance are key to capitalizing on unexpected insights and connecting with your audience authentically
2025 Social Listening trends: stay ahead of the curve
The digital world changes fast. And with it, the ways we listen, analyze, and interpret what's happening on social media, online communities, and content platforms also change. If you work in marketing, communications, analysis, or strategy, understanding where Social Listening is headed is not optional - it's essential to stay relevant and competitive. In this article, I'll summarize the most important trends in Social Listening for 2025, with examples, practical implications, and tips so you can start applying them today.
Why Social Listening is key for any brand today
Social Listening is key for any brand today. It allows you to understand what people are saying about your brand, industry, or topic of interest, and use that information to create relevant content, improve products or services, anticipate reputation crises, and measure campaign impact. With free or freemium tools like Google Trends, TikTok Search, and Mention, you can start listening and making data-driven decisions. Don't fall behind - start listening today!
Social Listening vs Social Monitoring: understand the difference and boost your strategy
Discover the Difference between Social Listening and Social Monitoring and How to Apply Them in Your Digital Strategy with Examples and Real-Life Cases